Privacy Policy

Effective Date: 14th April 2026

This Privacy Policy describes how Jones Scones (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://jonesscones.co.uk/ (the “Website”).

We comply with applicable data protection laws, including the Personal Data Protection Act (PDPA) and, where applicable, UK GDPR.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Information we collect:

Personal Information You Provide

When you place an order, contact us, or interact with us (including via our website or social media platforms such as Facebook), we may collect:

• Full name

• Email address

• Phone number

• Delivery address

• Order details

• Payment information (processed securely via third-party providers)

• Any additional information you voluntarily provide

Automatically Collected Information (Device Information)

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address

• Web browser type

• Time zone

• Cookie data

• Pages viewed and products browsed

• Referring websites or search terms

• How you interact with the Website

This information helps us understand user behaviour and improve our services.

2. Legal Basis for Processing (GDPR)

If you are located in the UK or European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity – to process and deliver your orders

• Legitimate interests – to improve our website, services, and customer experience

• Consent – where you have provided it (e.g. marketing communications, cookies)

• Legal obligations – where required by law

3. How We Use Your Information:

We use your information to:

• Process and fulfil orders

• Communicate with you بشأن your order or enquiry

• Arrange delivery of products

• Provide customer support

• Improve our website, products, and services

• Monitor and prevent fraud or misuse

• Send updates or promotional content (only if you opt in)

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your data with trusted third parties only when necessary, including:

• Delivery providers (to fulfil your order)

• Payment processors (to handle transactions securely)

• Website analytics providers (e.g. traffic analysis tools)

All third parties are required to keep your information secure and use it only for the intended purpose.

5. International Data Transfers

Your information may be transferred to and processed outside your country of residence, including countries such as the United States or Canada, where data protection laws may differ.

When this occurs, we take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.

6. Cookies

We use cookies and similar technologies to:

• Improve your browsing experience

• Analyse website traffic and usage

• Understand customer behaviour

You can control or disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or misuse

• Alteration or disclosure

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

If you are located in the UK or EEA, you have the following rights:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our Website or social media pages may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Legal Disclosure

We may disclose your personal information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations

• Protect and defend our rights

• Prevent fraud or investigate misuse

• Protect the safety of users or the public

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Jones Scones
📧 Email: info@jonesscones.co.uk
🌐 Website: https://jonesscones.co.uk/